Privacy Policy
Effective January 1, 2026
Professional Bryan Insulation Services, bryaninsulation.com, hello@bryaninsulation.com
Who this policy covers
This policy explains how Professional Bryan Insulation Services handles the information you share with us when you visit our website, fill out our contact form, call us or email us. We're an insulation contractor in Bryan, TX, and this policy covers every page of this site, from our home page to the service and city pages linked from it.
If you'd like to know more about who we are before you reach out, our About page tells you about the business and the crew.
What information we collect
When you fill out our contact form, we collect what you type in. That's usually your name, phone number, email address, the address of the house, and a note about what's going on, like a hot upstairs room, a drafty attic or cold floors over a crawl space. Our form runs on an outside form service, so that service receives and stores what you submit and passes it to us.
When you call or email us, we keep the details you give us so we can set up an estimate and follow through on the job. Our contact form doesn't ask for payment information.
When you browse the site, analytics tools record general information about the visit. That includes the pages you look at, how long you stay, the type of device and browser you use, your approximate location based on your internet connection, and the site or search that brought you here. This tells us which pages people find useful, not who you are.
The site and its analytics tools use cookies, which are small files your browser saves so it can recognize a return visit. You can block or delete cookies in your browser settings. The site will still work, though some features may not.
How we use your information
We use your contact details to answer your question, schedule an estimate, prepare your quote, do the work and follow up afterward. We also keep job records so we can answer questions about the work later and stand behind our satisfaction guarantee.
We use analytics information to see how the site is used so we can fix pages that confuse people and make the site easier to use on a phone.
We don't sell your personal information, and we don't rent or trade it to marketers. We share it only with the outside services that help us run the website and the business, such as our form, email, phone and analytics providers, and only so they can do that work for us. We'll also share information if the law requires it or if we need to protect our rights or someone's safety.
How long we keep it
If you become a customer, we keep your contact details and job records for as long as we need them to finish the work, honor our guarantee and keep the business and tax records the law expects of us.
If you reach out and don't book a job, we keep your inquiry for a reasonable time in case you come back to us, then delete it. Analytics information is kept according to the settings of the analytics tools we use, and it isn't tied to your name.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it, or ask us to delete it. You can also ask us to stop contacting you at any time. We'll do what you ask unless we need to keep a record for a job we've done or the law requires us to keep it, and if that's the case we'll tell you why.
Some states give residents more privacy rights than others. We'll handle your request the same way wherever you live.
This site isn't meant for children under 13, and we don't knowingly collect information from them. If you think a child has sent us information, let us know and we'll delete it.
How we protect your information
We take reasonable steps to keep your information safe. We limit who on our team can see it and use outside services that protect the data they handle. No website or email system is perfectly secure, so please don't send sensitive details like bank or card numbers through the contact form or email.
Changes to this policy
We may update this policy when our website, our tools or the law changes. The current version is always the one posted on this page, and if we make a change that affects how we use your information, we'll update it here before the change takes effect.
How to raise a privacy concern
If you have a question about this policy, want to make a request about your information, or think something's been handled wrong, reach out through our contact page or call us at (979) 393-7011. Tell us what you'd like us to do, and we'll reply within 1 business day.